The CheckIn

Partner with Ohana

We earn when you earn. That's the whole deal.

25% of the room rent. No hidden fees. We do 100% of the work. No setup, no monthly minimum, no “tech” fee on the owner's side. If you don't earn this month, neither do we. The partnership is the product.

25%

Of room rent

One number. Same number every month. The math fits on the back of a coaster.

0

Hidden fees

No tech fee, no marketing fee, no “distribution” fee, no monthly minimum, no surprise reconciliation.

100%

Of the work

Listing, photography, pricing, guest comms, cleaning, maintenance, taxes, reviews. All of it.

A partnership, not a service contract

Skin in the game. Both of us. Every month.

The big-name managers charge you whether you book or not. Setup fees, annual platform fees, marketing fees, monthly minimums, “account management” line items. They get paid in your slow months. They get paid before you do.

We don't. Our 25% only comes off booked room rent. If your property sits empty in mud season or shoulder month or after a snowless December, neither of us earns. That's uncomfortable for us, by design. It's also why we go to war for every booking on every listing we run. Your calendar is our paycheck.

Why this actually wins

Lean guest pricing is a search-rank weapon.

The big-name managers load up the guest's side of the checkout with fees: a service fee, a “guest” processing fee, a resort fee, sometimes a flat “booking fee” on top of the cleaning fee. The owner sees their nightly rate; the guest sees a number 20-30% higher than that when they hit the checkout button.

Airbnb, Vrbo, Booking.com, and Google's travel results all rank on the all-in price the guest sees. Two identical 3-bedroom properties on the same ski road, same nightly rate, will land in radically different positions in the search results if one of them carries an extra $180 in guest-side fees.

We don't do that. Our 25% comes off the room rent on the owner's side. The guest sees the cleanest, lowest all-in price we can credibly deliver. The listing ranks higher. The listing books faster. The listing supports more ADR over the year, not less, because lean pricing fills the calendar at prices the heavy-fee competition can't match on the same search page.

Owners with us consistently outpace what the same property earned under a heavy-fee manager. The fee gap between 25% and 30% disappears in the booking volume, and then some.

What a guest sees in the search results · 3-night stay, same property

Heavy-fee competitor

$1,579

Ohana (no guest-side fees)

$1,350

$229 less in the search results. Same property. Same room rate. Same cleaning. That gap is what moves the listing up the page.

Room rentCleaning (at cost)Service feeBooking fee

Same nightly rate ($400). Same cleaning fee ($150). The difference is the layered guest-side fees the heavy-fee managers tack on, the exact fees that suppress search rank.

Tree-rings infographic: OTA commissions on the outer bark, operational costs in the middle, Shared Success between Owners and Ohana at the inner core

Featured read · From the Playbook

Rooted in the Heart

A 2026 read on where OTA fees actually land, and why we choose the inner ring.

María Eugenia Jacobsen

María Eugenia Jacobsen

Project Manager, Strategy & Culture · Ohana Vacations

Project Manager of Strategy & Culture at Ohana Vacations. A former yoga instructor and seasoned world traveler who spent several years in Ohana's Customer Happiness team before moving into her current role, María is passionate about creating transformative spaces for human connection. In this piece she breaks down Airbnb's 15.5%, Booking.com's onion of visibility fees, Vrbo's two pricing paths, and why Ohana sits in the inner ring of the tree, not the outer bark.

Read the full piece →

Why there's no calculator on this page

Because the calculators are wildly inaccurate.

Most STR revenue calculators run the public market average against your bedroom count and ZIP code and hand you a number. That number is almost never the number. We've watched them miss real properties by 30-50% on either side: too optimistic when they're trying to recruit you, too generic when they're trying to be honest. Either way, you make a decision on bad data.

We do it the hard way. Send us your address. Call us, email us. A real operator who knows your market reads the actual comps, considers what your listing needs, walks through the property if we can, and gives you a real projection inside a few business days.

No form. No funnel. A real conversation.

What 100% of the work means

Everything between the keys and the deposit.

Listing and distribution

Pro photography, listing copy, multi-platform setup (Airbnb, Vrbo, Booking.com, Google), a branded direct-booking page, and ongoing optimization of every photo, line, and amenity tag.

Pricing and revenue management

Dynamic pricing tuned by hand to your micro-market, demand calendar pre-loaded with the local events that move ADR, and year-round oversight from a real revenue manager (not a set-it-and-forget-it algorithm).

Guest communications

Inquiry to checkout, every message, every issue, 24/7. The guest never gets routed to a chatbot or a queue. We answer inside the hour, in our own voice.

Cleaning and turns

Local crews on a tight turn schedule. Linen program, inventory of consumables, restock between every stay. Backup crews on standby. Cleaning fees are charged at cost; we don't mark them up.

Maintenance and emergency response

A real maintenance bench on every market: plumber, handyman, HVAC, electrician, locksmith. Same-day response on every guest-impacting issue. Preventive walkthroughs each shoulder season so you don't learn about a slow leak from a 4-star review.

Taxes, permits, compliance

We collect and remit the local hotel/rooms tax, file the monthly returns, renew the STR registration every year, and keep your insurance compliance current. You see a clean owner statement every month, no tax paperwork in your inbox.

Owner reporting

A real owner statement every month: occupancy, ADR, RevPAR, every expense itemized, every booking detailed, every fee transparent. Year-end package delivered to your CPA in January. Nothing buried.

Reviews and reputation

Active management of every review, every platform. Personalized post-stay follow-up. The reputation work that quietly drives the next year of bookings.

What you don't pay

The fees we won't put in your contract.

The big-name manager pricing slides we keep on file. If your current contract has any of these line items, you're paying more than 25% and probably booking less.

The partnership math

Where every dollar of room rent goes.

Same $1,000 in booked room rent, two different operator models. The heavy-fee manager keeps a bigger slice and runs up the guest's side of the checkout, which suppresses future bookings. We keep less and price lean, which fills the calendar.

Ohana, 25% partnership

Owner keeps $750

$750 to owner
$250

Heavy-fee manager, 30%

Owner keeps $700

$700 to owner
$300
Owner take-home (Ohana model)Ohana, 25% managementOwner take-home (heavy-fee model)Heavy-fee manager, 30%

Illustrative scenario at the same nightly rate. The compounding advantage is on the calendar: lean pricing books more nights over 12 months, so the gap on annual gross is bigger than the 5-point fee gap suggests.

How the handoff actually goes

From your email to your first booking, in two weeks.

  1. Step 1 · Day 1

    A real call. Not a sales call.

    You send an email or call. We schedule a 30-minute call inside 48 hours. We walk through your property, your goals, your timing, your existing contract (if any), and your local micro-market. You get an honest read on what we'd project. If we don't think we'd add value, we'll tell you that, and we'll send you to the right operator if we know one.

  2. Step 2 · Day 2–7

    Property walkthrough and projection.

    A team lead from the relevant market walks the property in person (or via video for distant properties). We produce a 12-month revenue projection with our actual pricing logic, an inventory list of what needs to be added or refreshed, and a candid read on what the listing needs to compete.

  3. Step 3 · Day 7–14

    Onboarding. We do the work.

    Professional photography, listing build across every platform, direct-booking page, pricing setup, local team intro (cleaner, maintenance, plow, propane), tax registration, insurance verification, smart-lock install if needed, welcome guide. You stay informed, you don't do the work.

  4. Step 4 · Day 14 onward

    First bookings. Monthly statements. A real human you can call.

    Listings go live, first bookings come in. You get a monthly owner statement, year-end CPA package, and one named team member you can text directly. Most owners don't hear from us between statements unless something genuinely needs their attention. That's the point.

Where we partner today

Twelve states + two countries, and growing.

Ohana Vacations and Ohana Inns manage motels, short-term rentals, mid-term rentals, and inns across:

Arizona · Colorado · Costa Rica · Georgia · Hawaii · Idaho · Maine · Oregon · Utah · Vermont · Washington · Chile

If your property sits somewhere we don't yet operate, tell us anyway. We're actively looking to expand into the right markets with the right owner-partners. Every market we're in today started with a single great property.

Let's talk

Send us your address. We'll send you a real read.

Pick up the phone. Send an email. No sales funnel, no auto-responders, no “account executive.” You get Billy or the market lead, on the line, inside 48 hours.

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